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Policy Service


Customer Service Center
Our Customer Service are ready to provide the best services to all customers. Services that we provide inclusive of:
Policy change
Change of policy data (corespondent address, phone number, email address)
Policy recovery
Policy loan
Other services


For further information, please contact:
 
Customer Service Center

National Service Center
Sequis Center Lt. 4
Jl. Jend. Sudirman No. 71
Jakarta 12190, Indonesia
Telp. : (021) 2994 2929
Fax. : (021) 522 3260
E-mail :

Regional Service Center
Jakarta

Sequis Plaza
Jl. Jend. Sudirman Kav. 25
Jakarta 12190, Indonesia
E-mail :

Regional Service Center
Bandung

Jl. Pajajaran No. 39, Lt. 1,
Bandung 40171
Telp. : (022) 42000 18
Fax. : (022) 42000 17
E-mail:

Regional Service Center
Surabaya

Wisma Dharmala Surabaya Lt. 1,
Jl. Panglima Sudirman 101-103,
Surabaya 60271
Telp. : (031) 54700 48
Fax. : (031) 54700 49
E-mail :
Regional Service Center
Medan

Gedung URO (Gedung Citibank) Lt.3, Jl. Imam Bonjol No.23,
Medan 20151
Telp. : (061) 450 1580
Fax. : (061) 450 1590
E-mail :
 
Our Customer Service will gladly help you.